URU Reformas | Privacy Policy

PRIVACY POLICY

Our Policy

1. General Information

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), as well as Spanish Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD), users of the website reformasuru.com are informed of this Privacy Policy.

This policy describes how we collect, use, store, and protect the personal data of users who visit our website or contact us.

2. Data Controller

Website owner: URU Reformas
Website: reformasuru.com
Location: Torrevieja, Spain
Contact email: urureformas@hotmail.com
Phone: +34 671 771 983

The data controller undertakes to process personal data in accordance with applicable legislation and to guarantee its confidentiality and security.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Data Provided Directly by the User

When the user:

Completes contact forms.
Requests quotes or information.
Communicates with us by email or phone.
Hires our services.

We may collect:

First and last name.
Email address.
Phone number.
Postal address.
Information related to the requested project or renovation.
Any other information voluntarily provided.

3.2 Data Collected Automatically

When browsing reformasuru.com, certain technical data may be collected automatically, such as:

IP address.
Browser type.
Operating system.
Pages visited.
Date and time of access.
Browsing duration.
Data obtained through cookies and similar technologies.

4. Purpose of Data Processing

We process personal data for the following purposes:

Managing requests for information and contact.
Preparing and sending quotations.
Providing contracted services.
Managing business relationships with clients and prospective clients.
Improving the operation and security of the website.
Complying with legal obligations.
Sending commercial communications related to our services when consent or another valid legal basis exists.

5. Legal Basis for Processing

The legal bases for processing personal data are:

The user’s consent.
The performance of a contract or implementation of pre-contractual measures.
Compliance with legal obligations.
The legitimate interest of the data controller in improving services and ensuring website security.

6. Data Retention

Personal data will only be retained for as long as necessary to fulfill the purpose for which it was collected and to address any potential legal liabilities.

In particular:

Contact data will be retained while a business relationship exists or until the user requests its deletion.
Data related to invoicing and tax obligations will be retained for the legally required periods.
Data used for commercial communications will be retained until consent is withdrawn.

7. Data Recipients

Personal data will not be sold or transferred to third parties unless required by law or necessary for the provision of services related to the website’s activities.

The following parties may have access to the data:

Technology and web hosting providers.
Email service providers.
Accounting, tax, or legal advisors.
Public authorities when legally required.

All providers with access to personal data will act under confidentiality and data processing agreements in accordance with applicable regulations.

8. International Data Transfers

If service providers located outside the European Economic Area are used, the appropriate safeguards required by the GDPR will be implemented to protect personal data.

9. Users’ Rights

Users may exercise the following rights:

Right of access.
Right to rectification.
Right to erasure.
Right to object.
Right to restriction of processing.
Right to data portability.
Right to withdraw consent at any time.

To exercise these rights, users may send a request together with a copy of an identification document to:

Email: urureformas@hotmail.com

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD):

https://www.aepd.es

10. Data Security

Reformas Uru adopts appropriate technical and organizational measures to ensure an adequate level of security and to protect personal data against loss, unauthorized access, alteration, or disclosure.

However, users should be aware that Internet security measures are not completely infallible.

11. Cookie Policy

The website may use its own and third-party cookies to improve the browsing experience, analyze traffic, and offer personalized content.

Users may configure or reject cookies through their browser settings.

12. Third-Party Links

The website may contain links to third-party websites. Reformas Uru is not responsible for the privacy policies, content, or practices of such external sites.

13. Minors

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If a parent or legal guardian believes that a minor has provided us with personal data, they may contact us to request its deletion.

14. Commercial Communications

We will only send commercial communications when the user has given prior consent or when a prior contractual relationship exists in accordance with applicable regulations.

Users may unsubscribe from these communications at any time through the link included in the emails or by contacting us directly.

15. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy in order to adapt it to legislative developments or changes in our services.

Any modifications will be published on this same page with the corresponding update date.

16. Contact

For any questions related to this Privacy Policy or the processing of personal data, you may contact us through:

URU Reformas
Torrevieja, Spain
Email: urureformas@hotmail.com
Phone: +34 671 771 983
Website: reformasuru.com

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